Senior Revenue Cycle Representative - Physician Insurance Billing and Follow-Up
Company: UNC Health Care
Location: Chapel Hill
Posted on: March 31, 2025
Job Description:
Description Become part of an inclusive organization with over
40,000 teammates, whose mission is to improve the health and
well-being of the unique communities we serve.Sr. Revenue Cycle
Representative Role DescriptionThis job title is generically
referred to as a "team lead", but is known in our department as a
"Small Business Owner" (SBO) because it acts in an operational
leadership role. The leader selected for these positions will
manage an assigned sector of AR under their supervisor. The SBO
will be held accountable for their assigned segment of the
business; which is where the "Small Business Owner" name comes
from, to emphasize this responsibility. The SBO meets this
accountability by making sure their portion of the team is working
towards meeting their assigned metrics, which are set at the level
of the department. On a regular basis, the SBO will be required to:
report out to their supervisor and other leaders their metrics, be
able to speak to the issues impacting those metrics, discuss what
is being done to ensure AR is not negatively impacted. In addition,
they also have a number of day-to-day tasks to accomplish. -A few
of the key responsibilities of this role will be:
Monitoring Aging AR
Working High Dollar Accounts
Reviewing High Dollar Appeals
Running prompted reports in Business
Objects
Analyzing reporting to identify
issues and assign projects
Trending and monitoring identified
issues
Using dashboards to monitor health of
AR
Quality Auditing
Answering Helper Requests from the
team
Performing Charge Corrections
Training new staff and ongoing
development of current staff
Working on site as needed when
training new hires -Being organized is key! The SBO will be
required to track, monitor and report on their assigned projects.
There are a number of established processes within the department
already, but there are also cases where they will have to keep work
organized on their own. -Other InformationEducation
Requirements:--- High school diploma or GED.Licensure/Certification
Requirements:--- No licensure or certification
required.Professional Experience Requirements:--- Three (3) years
of experience in Hospital or Physician Insurance related activities
(Authorization, Billing, Follow-Up, Call-Center, or
Collections).Knowledge/Skills/and Abilities Requirements:---
Excellent written and verbal communication skills.--- Intermediate
technical skills including PC and MS Outlook.--- Advanced knowledge
of Explanation of Benefits (EOB) and EITHER or BOTH the UB-04 for
Hospital Billing or the HCFA 1500 for Professional Billing---
Intermediate knowledge of CPT and ICD-10 codes.--- Advanced
knowledge of insurance billing, collections and insurance
terminology.--- Extensive knowledge of 3rd party reimbursements
from insurance companies and government payers is a plus.Job
DetailsLegal Employer: NCHEALTHEntity: Shared ServicesOrganization
Unit: Physician Ins Billing and Foll Work Type: Full TimeStandard
Hours Per Week: 40.00Salary Range: -$19.59 - $27.84 per hour
(Hiring Range)Pay offers are determined by experience and internal
equityWork Assignment Type: HybridWork Schedule: Day JobLocation of
Job: US:NC:Chapel HillExempt From Overtime: Exempt: NoThis position
is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a
private, fully-owned subsidiary of UNC Health Care System, in a
department that provides shared services to operations across UNC
Health Care; except that, if you are currently a UNCHCS State
employee already working in a designated shared services
department, you may remain a UNCHCS State employee if selected for
this job.Qualified applicants will be considered without regard to
their race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected
veteran.UNC Health makes reasonable accommodations for applicants'
and employees' religious practices and beliefs, as well as
applicants and employees with disabilities. All interested
applicants are invited to apply for career opportunities. Please
email applicant.accommodations@unchealth.unc.edu if you need a
reasonable accommodation to search and/or to apply for a career
opportunity.
Keywords: UNC Health Care, Chapel Hill , Senior Revenue Cycle Representative - Physician Insurance Billing and Follow-Up, Accounting, Auditing , Chapel Hill, North Carolina
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